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Toilet won't stop running? Here's what to do first

A running toilet is nearly always a worn flapper or a fill valve set too high. Both are inexpensive parts and a fully DIY-safe repair.

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Safe to DIY

Most homeowners can handle this with basic tools by following the steps below.

Beginner About 20 min

Video: The Home Depot (YouTube)

What to do, in order

  1. Step 1: Close the stop valve behind the toilet and flush to empty the tank.
  2. Step 2: Unclip the old flapper, take it to the store, and match it exactly.
  3. Step 3: Clip the new flapper on and make sure the chain has about half an inch of slack.
  4. Step 4: Set the fill level roughly one inch below the top of the overflow tube.
  5. Step 5: Open the valve, let it fill, and watch for two full minutes with no refill.
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