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Washer full of water? Here's what to do first

Most no-drain washers are a clogged pump filter or a kinked drain hose, not a dead machine. Drain the drum safely first, then clear the filter.

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DIY with caution

Doable for a careful homeowner — read the safety note first and stop if anything doesn't match what you see.

Beginner About 40 min

Unplug the machine before opening any panel, and expect a few litres of water at the filter.

Video: how-2-repair.com (YouTube)

What to do, in order

  1. Step 1: Unplug the washer and turn off its water supply.
  2. Step 2: Open the small hatch at the bottom front, put a shallow tray and towels down, and drain through the little hose before touching the filter.
  3. Step 3: Unscrew the pump filter and pull out coins, hair and lint; rinse it under a tap.
  4. Step 4: Straighten the drain hose behind the machine and check it isn't pushed too far down the standpipe.
  5. Step 5: Refit the filter hand-tight, plug in, and run a short rinse-and-spin to confirm.
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This page also helps with

  • washing machine not draining
  • washer stops mid cycle
  • standing water in washer